Showing posts with label communication skills. Show all posts
Showing posts with label communication skills. Show all posts

How to communicate directives so that workers follow them.

How to communicate directives so that workers follow them.

Management gurus agree that employees are most likely to get on board when they are involved in the decision-making process.

In the many cases when that's not possible, the next-best thing is to make employees feel as if they were involved, consultants say.

That means telling workers not only what was decided, but why and how, says Phillip G. Clampitt, a consultant and communications professor at the University of Wisconsin, Green Bay.

How Understanding the 'Why Behind Bosses' Decision Matters
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Improving Communication Makes for Immediate Positive Results




"there are concrete steps leaders can take to solve their communication challenges:

Position communication as a management priority;

Develop a communication strategy that is aligned with the organization’s vision, mission and values;

Examine current communication policies and practices — internal and external, implicit and explicit;

Identify gaps and capabilities, and determine changes and expected standards of behavior necessary to improve business results through effective communication at all levels throughout the organization;

Commit to developing communication skills, practices and policies that will close the gaps; and

Establish accountability measures and rewards for the successful execution of the communication strategy.

The leader who makes communication a priority will begin to see immediate results. "
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