“The modern PA is far removed from the traditional office secretary of the past who was expected to ‘take a letter’ and remain in the background,” says Claire Lister, managing director of Pitman Training, the UK’s leading IT and office skills training company.
“The responsibilities of today’s professional PA are wide-ranging and extremely demanding,” Claire continues. “From HR and marketing to accounts and event management – the majority of senior managers admit that they rely heavily on the contribution of their PA.”