Improving Communication Makes for Immediate Positive Results




"there are concrete steps leaders can take to solve their communication challenges:

Position communication as a management priority;

Develop a communication strategy that is aligned with the organization’s vision, mission and values;

Examine current communication policies and practices — internal and external, implicit and explicit;

Identify gaps and capabilities, and determine changes and expected standards of behavior necessary to improve business results through effective communication at all levels throughout the organization;

Commit to developing communication skills, practices and policies that will close the gaps; and

Establish accountability measures and rewards for the successful execution of the communication strategy.

The leader who makes communication a priority will begin to see immediate results. "